Fully outsource your IT to us, or let us work with your IT team.

Our skilled engineers can add to your skills bank with a wide range of expertise. Automate your system monitoring and patch management. Remote or on-premise support as needed. Or just a temporary boost to see you through an upgrade or office move.

  • easy-to-access support for your core infrastructure and for your end users/ employees or team members
  • 24/7 monitoring and intelligent reporting
  • secure remote access
  • managed patch and security updates
  • vendor liaison and asset management all included as standard
  • fully outsource all your IT-support needs to us, or we can work in partnership with your in-house teams
  • we can support your full infrastructure end to end
  • where some IT companies work only on individual technologies, our IT support extends across your systems:
    • voice services
    • connectivity (high-speed internet)
    • site links
    • security services
    • all of your cloud solutions
    • and our expertise also helps you to get more out of the services you subscribe to
  • a fully managed and outsourced solution – let us carry the worry and overheads of all your IT support
  • we monitor key network services and respond to any issues that require attention – keeping your network healthy and responding to alerts before they become a problem
  • access to 1st, 2nd and 3rd line expertise via our skilled team (who receive constant technical and security training)
  • fully able to support UK and international locations
  • one size does not fit all, your business is not the same as any other business
  • our consultative approach means that we can understand and guide you to the right range of services and service-levels for our enterprise
  • our name defines us – we are Specialists in IT Outsourcing and Consultancy
  • Standard hours, extended hours and 24/7 capability
  • we support users through change, before, during and after projects and changes
  • all SITOC clients benefit from our development program, all included as standard
    –     we dedicate time and resource to understanding your IT goals and mapping a route for success
    –     industry best-practice guidance
    –     IT strategy meetings
    –     formal IT health checks
  • SITOC clients are assigned an account manager, here to support your day-to-day needs
  • our fully controlled patch management and security update service ensures that assets remain up to date and safe to use
  • just like all the modern service providers, we offer a proactive approach that allows you to be change-ready
  • per-device charging, a simple and flexible model for IT support, charged monthly
  • fully accredited with major vendors such as Microsoft, CISCO, HPE, Meraki, Sage, DropBox etc
  • no more finger pointing – SITOC liaise with all third parties as necessary to resolve any issues that may arise