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Outsource the right way – SITOC and The RSA

 

Many people think of outsourcing as an ‘either/ or’ proposition. You either maintain an in-house IT department or you outsource. In actual fact, some of our best customers are IT departments that recognise their need to be more flexible.

A summary of a real-world Office 365 migration for 170 users

 
The RSA logoTake the example of The RSA (The Royal Society for the Encouragement of Arts, Manufactures and Commerce). Their mission is to enrich society through ideas and action – and they have a proud 260-year history. As you would expect, they have an excellent IT team. And there are times when that team needs to expand rapidly to accommodate a major project.

The project

Recently, The RSA had approximately 170 users migrating from a traditional exchange to Microsoft Office 365. Colin Banfield, IT Manager for RSA, says, ‘It is in projects like this where the RSA calls upon the experience of SITOC.’ SITOC engineers built a hybrid cloud and on premise infrastructure solution; allowing the RSA the flexibility and resilience of cloud applications, while maintaining the control and security of retained hardware.

SITOC also integrated Office 365 with the RSA’s preferred single sign-in application. ‘We have benefited from being able to call on SITOC’s support to resolve difficulties that arose during the implementation.’

The outcome

RSA staff ran the migrations, but SITOC were able to provide:
• Expertise
• Software integration
• Auto-discover scenarios
• Education and instructions
• And a planned infrastructure to support the work

Colin concluded by saying, ‘Although they are an external service provider, SITOC are an integral part of the RSA’s IT Support team.’

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Latest news

  • SharePoint – revolutionise the way you collaborate

    SharePoint revolutionises the way in which you access, share and collaborate on files: Access anywhere Collaborate seamlessly Your intranet, wherever you are Empowering people, building teams Enterprise-grade security and compliance Think of the way Office 365 helps you to access your emails on any device, from any location, at any time. Now, apply this to…

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  • Microsoft security update

    Microsoft have become aware of a security risk, and have released an urgent update to Windows Defender as a result. The news story is available here And here is a link to Microsoft’s own information page on security updates. All SITOC ManageSafe customers are protected. We have prompted an early update on all workstations using…

    read more >
  • SITOC’s EmailSafe solution with Mimecast®

    Protection for all your people who email: All email protection services are not created equal. If I could get one message through to UK businesses, it would be that online security is more crucial even than they already know. Now that many email providers include screening for SPAM and known threats in their built-in business…

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