Case study: E-Resourcing Ltd’s new phone system
E-Resourcing move to a hosted phone system
E-Resourcing Ltd is an award-winning IT recruitment specialist, providing contract and permanent solutions across UK and Europe.
Kevin Thorn, Director at E-Resourcing, says, “We’re a straight-forward business, with uncomplicated telephone needs.”
Like many companies, E-Resourcing does not need a massive, complex telephone system. What they do need, and need absolutely, is a strong, reliable and clear phone line for all their employees – always available, wherever they are.
“Changing to a hosted phone system with SITOC was simple, fast and effective. The system works, and works well. And the Panasonic equipment supplied is easy to use.”
This is all very positive. The change to the new phone system was smooth, not at all disruptive; the new phones are reliable and easy to use; and call quality is clear. But the key difference is how much E-Resourcing are paying: “We started to see savings straight away, and these savings run into several-hundred pounds every month.”
Costs have been significantly reduced. E-Resourcing have seen a 60% saving on their monthly telephony costs. This is taking into account setup and system costs. A very useful saving!
The new system has taken away the long-running mystery of business telecom bills for E-Resourcing, and brought impressive savings. These savings can then be directed back into the business. Better to grow your own business than that of your telecom provider!
And, even if they don’t need them now, at least E-Resourcing know that the high-level facilities (available as standard with our NFON solution) are there if they’re needed into the future.